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Hack us the legal way

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Vulnerability Disclosure Agreement

Effective Date: April 3, 2026

1. Introduction

VirtuosoPro is committed to ensuring the safety and security of the products and services provided to our users. If you discover a vulnerability in VirtuosoPro, we appreciate your help in disclosing it responsibly as outlined in this Vulnerability Disclosure Policy.

2. Core Principles

  • Respect the rules: Operate within the rules set forth here or speak up if in strong disagreement
  • Respect privacy: Make a good faith effort not to access or destroy another user's data
  • Be patient: Make a good faith effort to clarify and support vulnerability reports upon request
  • Do no harm: Act for the common good through prompt reporting of all found vulnerabilities without willful exploitation

3. Scope

This policy applies to technical vulnerabilities in VirtuosoPro products and services we develop and provide to users.

Included in Scope:

  • Security vulnerabilities in VirtuosoPro applications and services
  • Infrastructure vulnerabilities affecting VirtuosoPro services

Not in Scope:

  • VirtuosoPro.app website and non-service-oriented infrastructure
  • Attacks involving stolen credentials or physical device access
  • Automated scans without exploitable proof-of-concept
  • Host Header Injection without exploitable scenarios
  • Content Spoofing Vulnerabilities
  • Denial of Service (DoS) or DDoS attacks
  • DNS configuration issues
  • Vulnerabilities in third-party software or outdated components
  • Low severity Clickjacking vulnerabilities

4. Our Commitment (Safe Harbor)

If you identify a valid security vulnerability in compliance with this Responsible Disclosure Policy and in good faith, VirtuosoPro commits to not engaging in legal action against you regarding the scope of this policy. This commitment does not apply to attempts to actively audit or exploit VirtuosoPro services beyond the scope of testing.

5. How to Report Vulnerabilities

We encourage security researchers to share details of any suspected vulnerabilities with our Security Team.

Submission Process:

  • Send us a detailed report using our contact information below
  • Include a clear description of the vulnerability and its potential impact
  • Provide steps to reproduce the issue if possible
  • Allow reasonable time for us to review and respond

Response Timeline: VirtuosoPro will review submissions to determine validity and whether the vulnerability has been previously reported. We aim to respond to all security submissions within 5 business days.

6. Contact Information

If you have any questions about this policy, please contact us at:

VirtuosoPro, LLC
9804 Deer Ridge Drive
Ooltewah, TN 37363
United States

Email: security@virtuosopro.app